Terms & Conditions

As part of our brand values, we want to ensure that you are clear about the Terms and Conditions, so please take a moment to read the details presented below.

In these Terms, when the following words are used, this is what they will mean:

Terms: the terms and conditions set out in this document;

We/Our/Us: means MNU Ltd Company number 10285970 whose registered office is 38 Jubilee Drive, Loughborough, Leicestershire, England, LE11 5XS with VAT registration number 257726670;

You/Your: means the Customer;

"Content": means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website or within the courses;

"Services": means the services available to you through this Website, specifically use of the MNU proprietary e-learning platform;

2.1 Your enrolment on to our courses constitutes Your acceptance of all the Terms set out below.
2.2 The course fees attributed to any course are for the delivery of the content and resource(s), where applicable; You are paying for the ability to study and learn with MNU. You are not paying for the qualification portion of the course, a qualification and/or the guarantee of passing.
2.3 The successful achievement of the courses relies on completing all of the compulsory content (watching lectures & successfully completing corresponding tests).
2.4 Unless explicitly stated at the time of purchase, our courses do not include access to Student Support services, private groups, or support communities. If such services are available and you wish to participate, they must be purchased separately or as part of a designated package that includes them.
2.5 The content and methods taught in our courses are for educational purposes only. While we aim to provide accurate, evidence-based information, we make no guarantees, representations, or warranties regarding your personal or professional outcomes as a result of completing the course(s). This includes, but is not limited to, success with clients, improvements in client outcomes, income generation, or success in building or growing a business. Your results will depend on various factors beyond our control, including your application of the material, your prior experience, and external market conditions.
2.6 We will make every reasonable effort to assess and return your submitted Workbook(s) as soon as possible. However, please be patient during busy periods or where detailed review is required. We aim to provide feedback within a reasonable timeframe, but we do not guarantee a fixed turnaround time for marking or tutor review.
2.7 Within the pre-requisite course, the compulsory material includes submitting the relevant Workbook(s) in full to be reviewed by the tutor. Workbooks must be reviewed and approved by our tutors before progressing to subsequent courses or receiving certification, where applicable. It is your responsibility to ensure all required components are completed to a satisfactory standard.
2.8 Any administrative changes may be subject to additional fees. The admin fees will be clearly stated before they are charged and are at the discretion of the team (minor changes ~£32 and major changes ~£70).
2.9 On rare occasions, Our IT Host and provider may be required to perform routine maintenance. This will be kept to a minimum and is important to ensure the quality of service You experience is consistent throughout.
2.10 Please see Our Privacy Policy via the following link: https://study-nutrition.com/privacy.
2.11 We reserve the right to revoke course enrolment at any time, e.g., for non-payment of fees or breach of Our Code of Conduct.

3.1 It is Your legal responsibility to ensure all fees payable to MNU Ltd and associated partners are paid at the appropriate time.
3.2 Course fees and Enrolment fees are displayed on the Website prior to Your enrolment and at the checkout prior to making payment.
3.3 The course fees charged will be as advertised on the website at the time the order is placed, subject to the terms of any promotions or discounts that may be applicable.
3.4 Concessionary rates and discounts are subject to change at any time without notice, at the sole discretion of Us. We reserve the right to discontinue any discount at any time and discounts cannot be applied retrospectively.
3.5 MNU is at liberty to request evidence of proof of Your eligibility for a discount, including but not limited to certificates, registration ID, employment cards.
3.6 Refunds for goods purchased under a concessionary rate, discount or promotional offer will be based on the terms of the promotional price. Your statutory rights are not affected.
3.7 In the event of a cancellation, the monetary value returned will be the value of the course at the time of the transaction, i.e. with discount applied. The reduced rate may not be valid for future enrolment.
3.8 The use of a discount You are not eligible to receive will result in the discount being revoked and You may be required to settle the differential amount. It is Your responsibility to enter Your coupons at the checkout; We may not be able to apply a discount retrospectively.
3.9 A maximum of one coupon can be used per enrolment and coupons cannot be used in combination with any other offers.
3.10 Coupons and discounts hold no monetary value and are only valid for orders placed online.
3.11 You are responsible for providing complete and accurate billing and contact information to Us.
3.12 Failure to pay course fees may suspend access to the course until a payment is received and verified. No compensatory time will be awarded in this scenario.
3.13 Late payments of course fees may be required after the original end date of the course. We may withhold the right to complete the course, receive any certificate until outstanding course fees are received.
3.14 We are prepared to accept sponsorships from third parties such as an employer but the liability for payment of fees remains solely and exclusively with You, the registered student. Any terminations or alterations to this sponsorship must be dealt with outside of MNU. MNU Ltd will not be involved in any discussions or agreements between You and a third-party sponsor.
3.15 We take no responsibility of any charges which You incur outside of the course fees required, e.g. debit or credit card transaction fees, late payment fees, overdraft charges, and We will not provide any financial relief, refund, or allowance as a result.
3.16 Any cancellation or termination of a course enrolment, whilst course fees remain in arrears, will require payment by You of all outstanding fees and such fees shall be considered a debt until settled.
3.17 Should outstanding fees not be dealt with within 30 days, MNU Ltd are entitled to take legal action and share information with third party recovery agents. In addition to this, MNU Ltd may charge interest in line with the Bank of England’s Base Rate.

4.1 All trademarks, service marks, trade names, logos, and graphics (“Marks”) used in Our courses or on the Site are registered or common law trademarks of MNU Ltd and/or Martin MacDonald. You may not make any use of any Marks without the prior written consent of MNU Ltd. You indemnify MNU Ltd against all liabilities, costs, expenses, damages and losses (including but not limited to any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnitybasis) and all other reasonable professional costs and expenses) suffered or incurred by MNU Ltd arising out of or in connection with any authorised use by You of the Marks.

6.1 In some limited circumstances, We may need to suspend access (in full or in part) to fix technical problems or to make necessary minor technical changes.
6.2 If We need to suspend availability, We will inform You in advance of the suspension and explain why it is necessary (unless We need to suspend availability for urgent or emergency reasons, in which case We will inform You as soon as reasonably possible after suspension).
6.3 We will grant You a limited, non-exclusive, non-transferable, non-sublicensable licence for You to access, participate in and use the relevant content and Marks for Your personal, non-commercial purposes. The licence granted does not give You any rights in Our content (including any material that We may licence from third parties) or Marks.
6.4 You may not copy, rent, sell, publish, republish, share, broadcast or otherwise transmit the content (or any part of it) or make it available to the public.
6.5 If You are a consumer, We will be responsible for any foreseeable loss or damage that You may suffer as a result of Our breach of these Terms or as a result of Our negligence. Loss or damage is foreseeable if it is an obvious consequence of Our breach or negligence or if it is contemplated by You and Us. We will not be responsible for any loss or damage that is not foreseeable.
6.6 If You are a business, Our liability is limited to the Course Fees paid by You.
6.7 We will not be liable to You for any loss of profit, loss of business, interruption to business, or for any loss of business opportunity.
6.8 Nothing in these Terms seeks to limit or exclude Our liability for death or personal injury caused by Our negligence (including that of Our employees, agents or sub-contractors); or for fraud or fraudulent misrepresentation.
6.9 Nothing in these Terms of Sale seeks to exclude or limit Your legal rights as a consumer. For more details of Your legal rights, please refer to Your local Citizens Advice Bureau or Trading Standards Office.
6.10 We will not be responsible or liable if You are unable to access any Course Content due to any failure or delay in performing Our obligations under these Terms resulting from any cause beyond Our reasonable control including.
6.11 We always welcome feedback from Our customers and, whilst We always use all reasonable endeavours to ensure that Your experience as a customer of Ours is a positive one, We nevertheless want to hear from You if You have any cause for complaint.
6.12 We will only use Your personal data as set out in Our Privacy Policy which can be found at the following link: https://study-nutrition.com/privacy.
6.13 We may transfer (assign) Our obligations and rights under these Terms to a third party (this may happen, for example, if We sell Our business). If this occurs, You will be informed by Us in writing. Your rights under these Terms will not be affected and Our obligations under these Terms will be transferred to the third party who will remain bound by them.
6.14 You may not transfer (assign) Your obligations and/or rights under these Terms.
6.15 These Terms are a contract between You and Us. No other person shall have any rights to enforce any of these Terms.
6.16 If a court or other authority finds that any part(s) of these Terms are unlawful, the remaining parts will remain in full force and effect.
6.17 If We fail to take steps or delay in taking steps to enforce any of Our rights against You under these Terms, that will not prevent Us doing so at a later date, for example Our right to require You to make any payment which has become payable under these Terms.
6.18 These Terms, and the relationship between You and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, the law of England & Wales.
6.19 Any dispute, controversy, proceedings or claim between You and Us relating to these Terms and Conditions, or the relationship between You and Us (whether contractual or otherwise) shall be governed as follows:

8.1 We want You to complete Your course, but We do understand, however, that sometimes life just gets in the way or You may simply change Your mind. We set out below Your right to cancel Your course and to receive a refund of course fees in certain circumstances.
8.2 You have a legal right to change Your mind about participating in the course within 14 days of entering into this agreement. During this 14-day cooling off period You do not need to give any reason for deciding to cancel Your enrolment on the course. We will therefore give You a full refund of Your courses fees if You notify Us in writing that You wish to cancel Your enrolment on the course within this 14-day cooling off period, provided that You have not accessed any of the lectures, resources or associated tests.

8.3 In addition to Your rights to cancel during 14-day cooling off period, You are eligible for a refund of the course fees (this does not include the enrolment fee) if You cancel Your order, as long as You have not accessed any of the lectures, resources or associated tests.
8.4 Even if We are not at fault and the 14-day cooling off period has expired, You can still end the contract before it is completed, but You may have to pay Us compensation. You have the right to cancel enrolment at any stage and every case will be reviewed individually and dealt with accordingly. If You pay by monthly instalments, Your payments will halt within 7 working days of You notifying Us.
8.5 After stating You wish to cancel Your course enrolment, there is a limit to the time period in which You can claim a refund for, after stating Your intention to cancel. You cannot have access to & or complete elements (months and/or modules/parts) of the course and retrospectively apply for a refund. We will however refund to You any advance payment You have made for elements (months and/or modules/parts) which will not be provided to You as a result of Your cancellation of Your enrolment on the course.
8.7 In order to cancel Your enrolment on the course, You must contact Us in writing (email the customer service team at MNU@Mac-Nutrition.com) stating Your request to cancel. We will be in contact with You via email within 7 days to confirm Your cancellation
8.8 In the event that We cancel Your enrolment on the course as a result of any breach by You of the Code of Conduct, You are not entitled to, and We are not required to provide a refund. Any request made by You for a partial or full refund based on mitigating circumstances, will be reviewed by Us and any decision to award a partial or full refund will be determined by Us in our sole and absolute discretion.
8.9 You will be contacted in writing (via email), to inform You of Your breach and any consequential removal from the course within 28 days of Us being made aware of Your breach of the Code of Conduct. Your access to the course will cease within 14 days of You being contacted.